Cermag was established in 1989 in Rio Saliceto, a town situated in the province of Reggio Emilia (ITALY). The idea was to meet the increasingly more pressing demands from the market for genuine spare parts, after market for farming and gardening machines and implements. Thanks to continuous improvements to its structure and management, Cermag has become one of the leading Italian companies in the spare parts manufacturing and marketing sector. It now covers an area of 6,000 sqm and its pulsating heart is the warehouse, which contains more than 20,000 articles. It allows widespread distribution of the products in more than 60 countries throughout the world.

Fast order fulfillment provides tangible evidence of Cermag’s great attention to service. The orders reach Cermag from either the customers or the area agents and can be fulfilled thanks to the Prompt Delivery procedure whereby the company ships the materials within the same evening if the orders do not exceed 10 articles and they arrive before midday. Non-urgent orders for more than 10 articles are fulfilled within 48/72 hours of receipt.
High quality, accurately selected products and fast deliveries are an important part of Cermag’s success, but it’s thanks to the warehouse stocks that the company is able to achieve a high degree of efficiency as they are able to guarantee Cermag an enviable service percentage that exceeds 97%.